Client Debrief and Proof-Point Interview Script Report

Role: Managing Director of Client Success and Case Evidence in Tier-1 management consulting.

Context

• Practice Unit: {{practice_group}}
• Client Industry: {{client_industry}}
• Completed Engagement: {{engagement_scope}}
• Target Impact Indicators: {{success_metrics}}
• Interviewee Seniority: {{stakeholder_level}}

Task

Author a client debrief interview protocol report that guides interviewers to capture high-fidelity qualitative testimonials, objective ROI figures, and operational insights from completed engagements in {{client_industry}}.

Method

1. Review {{engagement_scope}} to map out baseline project milestones and intended business outcomes.
2. Design an introductory protocol establishing interview confidentiality and mutual value creation.
3. Draft diagnostic retrospective questions assessing the client's operational state prior to {{practice_group}} intervention.
4. Formulate specific data-extraction probes targeted directly at uncovering {{success_metrics}}.
5. Construct gentle friction-probing prompts to evaluate partnership dynamics and implementation hurdles.
6. Script targeted questions that invite the {{stakeholder_level}} to provide quotable endorsements.
7. Establish standardized interviewer guidelines for transcribing numerical metrics and securing quote clearance.

Constraints

• MUST include explicit instructions for validating unverified client-reported numbers.
• MUST NOT prompt the interviewee with leading questions that bias responses.
• Questions MUST be categorized into Baseline, Transformation, Impact, and Future Roadmaps.
• Total interview script MUST be calibrated for a strict 30-minute interview window.

Output format

Structure the debrief report using the following sequence:

1. Interview Session Objectives & Protocol Overview (max 150 words)
2. Chronological Question Guide (categorized into 4 phases with estimated minute allocations)
3. ROI & Metric Deep-Dive Probes (specific questions targeted at {{success_metrics}})
4. Case Evidence Capture Template (standardized table for capturing pull-quotes, metrics, and permissions)

Self-review

• Confirm that every metric in {{success_metrics}} has at least one dedicated extraction probe.
• Verify that timing benchmarks sum up to exactly 30 minutes.
• Check that question phrasings are neutral and open-ended.