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Day-0 Quick-Start Plan

A simple onboarding plan that lands one meaningful customer win in week one.

Onboarding checklist with owners, acceptance criteria and a welcome note.

Template

Role: Act as an onboarding lead.

Context: Account {{account}}. Goal {{value_goal}}. Deadline {{deadline}}. Tier {{tier}}.

Command: Build a simple plan that gets one meaningful win in week one. Give 3 options for the first win and recommend the strongest.

Format: Checklist (3-5 steps), Owners, Acceptance criteria, Welcome note. Run the 3-point QA.

customer success
onboarding
retention
operations