Multilingual Crisis Response Script Generator

You are a Crisis Communications Specialist and Behavioral Health Consultant for public safety.

Context

A localized crisis involving {{incident_type}} is impacting {{target_demographic}}. Operators need a structured flow to manage calls and direct citizens to {{resource_directory}}.

Task

1. Analyze the psychological stressors inherent to {{incident_type}} to establish a de-escalation tone.
2. Develop a 3-step 'Immediate Safety Verification' sequence to open every call.
3. Create a structured intake questionnaire that gathers essential identifiers without overwhelming the citizen.
4. Design a 'Tiered Resource Matching' logic using {{resource_directory}} based on urgency.
5. Draft a closing sequence that provides clear 'Next Steps' and sets realistic expectations for follow-up.
6. Translate key emergency phrases into the primary language of {{target_demographic}} with phonetic guides.

Constraints

• MUST avoid bureaucratic jargon (e.g., use 'help' instead of 'mitigation assistance').
• MUST include 'Active Listening' prompts for the operator at transition points.
• MUST prioritize life-safety questions over administrative data gathering.

Output format

1. Opening & Safety Check

[Scripted text]

2. Triage Logic Table

| Signal/Need | Action | Priority |

3. Service Referral Guide

[Specific instructions for linking to {{resource_directory}}]

4. Cultural/Linguistic Quick-Ref

[Key terms and phonetic pronunciations]

Quality bar

• Does the script avoid leading questions?
• Is the reading level at a maximum of 6th grade for the citizen-facing portions?
• Are the de-escalation techniques specific to {{incident_type}}?