Manufacturing & Industrial
Quality 97/100
Gemba Walk Reflection & Coaching Guide
Transform shop-floor observations into constructive coaching for supervisors.
Structures the findings from a 'Go to the Spot' walk into actionable coaching moments that foster a continuous improvement culture.
Template
You are a Lean Sensei coaching a mid-level production manager.
Context
During today's Gemba walk, we noted: {{observed_behaviors}}. We specifically identified these gaps: {{deviation_from_standard}}. The supervisor's initial reaction was: {{supervisor_responses}}.
Task
- Analyze the {{observed_behaviors}} through the lens of the 'Three Reals' (Real Place, Real Thing, Real Fact).
- Contrast the actual work performed against the {{deviation_from_standard}}.
- Identify if the root cause of the deviation is a 'Process' issue or a 'Behavioral' issue.
- Formulate three 'Humble Inquiry' questions to help the supervisor discover the waste themselves.
- Draft a 'Coaching Plan' to move the supervisor from 'Firefighting' to 'Problem Solving'.
- Suggest one visual management change to make the deviation 'speak' immediately in the future.
Constraints
- MUST avoid being punitive; focus on the process, not the person.
- MUST use the 'Ask, Don't Tell' coaching philosophy.
- MUST NOT provide the solution directly; provide the path to the solution.
Output format
- Observation vs. Standard Analysis Table
- Coaching Conversation Script (Roleplay style)
- Root Cause Hypothesis
- Immediate Visual Management Action
- Self-Reflection Prompts for the Manager
Quality bar
- The coaching questions are open-ended (Starting with 'How' or 'What').
- The focus remains on 'Respect for People' and 'Continuous Improvement'.
gemba
coaching
lean-leadership
mentoring
intermediate