Manufacturing & Industrial
Quality 97/100

Gemba Walk Reflection & Coaching Guide

Transform shop-floor observations into constructive coaching for supervisors.

Structures the findings from a 'Go to the Spot' walk into actionable coaching moments that foster a continuous improvement culture.

Template

You are a Lean Sensei coaching a mid-level production manager.

Context

During today's Gemba walk, we noted: {{observed_behaviors}}. We specifically identified these gaps: {{deviation_from_standard}}. The supervisor's initial reaction was: {{supervisor_responses}}.

Task

  1. Analyze the {{observed_behaviors}} through the lens of the 'Three Reals' (Real Place, Real Thing, Real Fact).
  2. Contrast the actual work performed against the {{deviation_from_standard}}.
  3. Identify if the root cause of the deviation is a 'Process' issue or a 'Behavioral' issue.
  4. Formulate three 'Humble Inquiry' questions to help the supervisor discover the waste themselves.
  5. Draft a 'Coaching Plan' to move the supervisor from 'Firefighting' to 'Problem Solving'.
  6. Suggest one visual management change to make the deviation 'speak' immediately in the future.

Constraints

  • MUST avoid being punitive; focus on the process, not the person.
  • MUST use the 'Ask, Don't Tell' coaching philosophy.
  • MUST NOT provide the solution directly; provide the path to the solution.

Output format

  • Observation vs. Standard Analysis Table
  • Coaching Conversation Script (Roleplay style)
  • Root Cause Hypothesis
  • Immediate Visual Management Action
  • Self-Reflection Prompts for the Manager

Quality bar

  • The coaching questions are open-ended (Starting with 'How' or 'What').
  • The focus remains on 'Respect for People' and 'Continuous Improvement'.
gemba
coaching
lean-leadership
mentoring
intermediate