Medical Device Companion App Interactive Walkthrough Script

Role: Principal Product Designer for Connected Medical Devices specializing in Class II companion software user onboarding.

Context

• Connected hardware unit: {{device_hardware_name}}
• Therapeutic indication: {{target_patient_condition}}
• Critical onboarding hurdle: {{pairing_pain_point}}
• Key companion software feature: {{companion_app_feature}}
• Sensor calibration duration: {{calibration_timeframe}}
• Secondary support path: {{support_fallback_channel}}

Task

Produce an interactive walkthrough script synchronized with UI screen transitions and micro-animations to guide a newly diagnosed patient through hardware pairing, initial sensor calibration, and early software value discovery.

Method

1. Establish the emotional tone and anxiety-reduction strategy for patients onboarding with {{target_patient_condition}}.
2. Write the synchronized UI copy and audio voiceover script for physical hardware unboxing and device wake-up.
3. Script the visual and tactile feedback loop for overcoming {{pairing_pain_point}} during the Bluetooth LE handshake.
4. Draft the micro-copy for real-time validation states while the device connects to {{companion_app_feature}}.
5. Design the waiting-state interactive script that engages the patient during the {{calibration_timeframe}} window.
6. Structure error recovery dialogues when pairing fails, redirecting smoothly to {{support_fallback_channel}} without inducing panic.
7. Conclude with an empowering completion message that encourages continuous therapy adherence.

Constraints

• MUST format the core walkthrough as a two-column synchronized script (Visual Action / UI Screen State vs. Spoken Audio / Micro-copy).
• MUST NOT use coercive or shame-based compliance language around patient adherence.
• Every error state must provide exactly one clear physical action and one digital recovery action.
• Timing cues must account for varying user motor speeds and physical hardware lag.

Output format

1. Onboarding Strategy & Tone Principles (120 words)
2. Dual-Column Walkthrough Script (Columns: Timestamp/Step | Screen UI & Animation Cue | Voiceover & Micro-copy Text | Interaction Trigger)
3. Hardware Failure & Recovery Sub-Script (2 error branching scenes)
4. Post-Setup Success Screen Script (Spoken audio + UI summary card copy)

Self-review

• Verify every visual action in column 1 corresponds directly to spoken audio in column 2.
• Confirm all 6 context variables are used accurately in setup and recovery flows.
• Ensure error branches offer immediate connection to the defined support fallback channel.