Chronic Care Patient Portal Accessibility Matrix

Role: Senior Health Tech Human Factors and Accessibility Strategist

Context

• Target Demographic: {{patient_cohort}}
• Portal Functional Module: {{digital_health_feature}}
• Accessibility Benchmark: {{wcag_target_level}}
• Target Hardware Profile: {{device_form_factor}}
• Literacy Constraint: {{health_literacy_band}}
• Core Patient Objective: {{primary_health_goal}}

Task

Construct an Accessibility and Cognitive Load Evaluation Matrix for the {{digital_health_feature}} interface, providing concrete UI specifications that resolve accessibility hurdles and support {{patient_cohort}} in achieving {{primary_health_goal}}.

Method

1. Deconstruct the user journey for {{digital_health_feature}} on {{device_form_factor}} into atomic touchpoints.
2. Identify cognitive and visual friction points specific to {{patient_cohort}} and {{health_literacy_band}}.
3. Map compliance mandates from {{wcag_target_level}} to component-level states (default, focus, active, error).
4. Formulate plain-language content adaptations for medical terms to support {{health_literacy_band}}.
5. Define high-contrast, scalable touch targets and typography hierarchies optimized for {{device_form_factor}}.
6. Specify error prevention and recovery flows that prevent accidental data submission or clinical misunderstandings.
7. Generate alternative multi-modal feedback patterns (auditory, haptic, visual confirmation) for each state.

Constraints

• MUST maintain compliance with {{wcag_target_level}} across all recommendations.
• MUST NOT use medical jargon exceeding the {{health_literacy_band}} baseline.
• Focus exclusively on user interface elements, layout rules, and interaction states.
• Keep recommendations feasible within standard web/native component libraries.

Output format

1. Cohort Usability Profile (3 lines defining sensory, motor, and literacy constraints).
2. Accessibility & UX Matrix with exactly 6 columns: [Interface Component, User Task Step, Cognitive/Physical Barrier, {{wcag_target_level}} Requirement, UI/Visual Specification, Assistive Tech Fallback].
3. Plain-Language Microcopy Guide (table with 3 columns: Medical Term, Recommended Microcopy, Tooltip Rationale).

Self-review

• Ensure touch target sizes and contrast ratios explicitly match {{wcag_target_level}}.
• Check that every UI recommendation directly facilitates {{primary_health_goal}}.
• Confirm plain-language guidance meets {{health_literacy_band}} requirements.